Delivery Information

**Delivery Information**

**Shipping Address:**
No. 258, Huaihai Road Middle, Huangpu District, Shanghai

**Contact Email:** seaturtle@chromeheartsjewelry.net
**Contact Phone:** +86 18412826200

**Shipping Fee:**
A flat shipping fee of **1.99 USD** applies to all orders, regardless of size or destination within our service area. This fee covers standard processing and delivery handling.

**Processing Time:**
Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

**Estimated Delivery Time:**
- Domestic (within China): 3–7 business days
- International: 7–14 business days (depending on customs and local postal service)

**Shipping Carrier:**
We partner with reliable carriers to ensure safe and timely delivery. Tracking numbers will be provided for all shipments.

**Delivery Area:**
We currently deliver to addresses within China and select international destinations. For remote areas, additional delivery time may be required.

**Order Tracking:**
Once your order is shipped, you can track its progress using the tracking number sent to your email. For any delivery-related inquiries, please contact us at the email or phone number above.

**Important Notes:**
- Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect address information.
- Signature may be required upon delivery for orders over a certain value.
- Customs duties or taxes for international orders are the responsibility of the recipient.

For further assistance, feel free to reach out to our customer support team.